Orlando to Port of Miami, Orlando to Miami Airport, Orlando to Miami Beach

Miami to Orlando Bus / Orlando to Miami Bus / Door to Door Service Also Available!

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Orlando to Miami

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Miami to Orlando Bus

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Orlando Day Trips

Travel Information (FAQ's)

We rely on our customers to take the time to review the information on our website, then book online for the lowest possible fares using our 100% Secure Reservations System. This allows us to offer the lowest possible fares.

What Is Refund and Ticket Change Policy?

All Tickets are Non-Refundable, Non-Changeable and Non-Cancellable. Please understand that we make no exceptions to this policy under any circumstances. 

What Is Luggage Allowance?

Each passenger is allowed one carry-on bag and a maximum of 5 checked bags. Fees will be assessed on checked bags as follows:

  • 1st bag is free (maximum 70 lbs)
  • 2nd bag will be charged $10.00 (maximum 70 lbs)
  • 3rd bag will be charged $5.00 (maximum 70 lbs)
  • Every additional bag will be charged $7.00 (maximum 70 lbs)

Restrictions: Checked pieces of luggage may weigh no more than 70 pounds and be no larger than a large suitcase or duffel bag. (Example: A 52 inch flat screen television is not a piece of luggage)

Carry-On Bags: No carry-on item may exceed overall dimensions of 55 inches (length + width + height). All carry-on items must fit under the seat or in the overhead bin. Any heavy item must be placed underneath the customer's seat. Any item with inflexible surfaces must be placed underneath the customer's seat or flat on the floor of an overhead bin.

Customers checking in luggage weighing more than 70 pounds each will be charged $20 for every 10 Pounds over

The following items and activities are prohibited:

  • Weapons of ANY kind
  • Illegal Substances
  • Decorations
  • Alcoholic Beverages
  • Smoking
  • Glass containers
  • Golf shoes or other shoes with spikes
  • Generators or non medical oxygen containers
  • Tap beer is not allowed on any shuttle

Note: Carry-On and Checked Luggage acceptance is at the sole discretion of the agent and/or driver. 

What Is Door Pick Up & Drop Off Service?

Door Pick Up & Door Drop Off options offer to pick you up and/or drop you off at your Home or Hotel within our service area. The times published on our website are approximate departure times from the city and will be verified by our Dispatch Department the night before your trip by e-mail. This service is perfect for those who do not have the means to get to one of our station locations. This is a shared shuttle which means there will be multiple stops for both departures and arrivals.

How does Door Pick Up & Drop Off Service Work?

Once reservations closes the day before your scheduled trip, our Dispatch Department will map out the route for the following day and email each passenger directly to confirm their pick up time via e-mail the day before the trip.

The times published on our website are approximate pick up times and can vary. However, the arrival time is generally an accurate estimate but can vary depending on how many drop off requests there are. Please plan accordingly!

Note: If you choose an address outside of our service area, your dispatcher will notify you that you are out of the service area. You will be given two options. You can elect to pay an additional fee (No more than $35.00) for the driver to go "out of service area" or you can select a location within our service area. Please keep in mind that it is your responsibility to choose an address within our service area. Refunds will not be given if you choose not to adhere to this policy.

Can I use Door Pick Up & Drop Off Service at the Cruise Ports?

The Department of Homeland Security prohibits anyone traveling on a commercial vehicle to enter a Cruise Port that is not going on a cruise. Due to these regulations, we are not able to offer Door Pick Up and Door Drop Off Service to the specific ship. However, we do offer easy connecting services that will take you directly to your ship and pick up from your ship for a nominal fee. (Usually around $5 to $7 Per Passenger)

Traveling Door to Door?

There are two different types of service that we provide. Some trips are full door to door which means the shuttle that picks you up will be the same shuttle that drops you off at your final destination. The second type requires a change in shuttle. This is called Interline. A separate shuttle will pick you up and take you to the bus depot shortly before the bus is scheduled to depart or will meet you upon arrival of the bus and then take you in a separate shuttle to your final destination.

For additional information and answers to questions you may have, please visit our enhanced Frequently Asked Questions and Answers Database